New Patients

Thank you for your interest in Dr. Colin McKay and Precision Health. Below are a few questions new patients have when they call our office. If you have any other questions, please be sure to check out our FAQ page, or feel free to contact us!


What can I expect at my first visit?

When you book an initial visit to our office, you will be given a bit of a longer time slot as the doctor will need a bit more time. He will first take a history of your health and ask you of any past injuries he should be aware of. After that he will conduct several tests and exams and then provide some treatment he feels necessary this visit.


What can I do to prepare?

To ensure you have the most effective visit possible, please arrive 5-10 mins early so we can gather some information. There will be a little bit of paperwork, so don’t forget your reading glasses if you need them! We will likely get you to fill out an intake form online before your visit, so be sure to fill it out before your visit.
If you are coming in for an ICBC claim, please be sure to let us know when you make your appointment, so we can gather the appropriate paperwork together.
To help the doctor make an accurate diagnosis and plan for your treatment, it would be helpful to know the details of your injury and when it occurred. Depending on what you are coming in for, it would help if you wore or brought comfortable clothes to change into.


Do I need x-rays done before I attend my first visit?

X-rays are not necessary to be taken before your visit, but if you recently have had some done of the area you are coming in for treatment, you can bring the report in. Should the doctor feel you need x-rays, he will send you to your general practitioner to request them.


How many visits will it take before I get better?

It is never easy to pinpoint how long or how many visits it will take before you are recovered, as every body type is different and heals differently. The doctor will recommend a treatment plan as to what he thinks would be appropriate, usually followed by a reassessment after a certain number of visits to see how you are progressing. Your recovery will also depend on you following any self care instruction given to you and on any other activities you do while recovering.


How do you handle ICBC, WSBC, MSP or Extended Insurance claims?

Please see our Insurance page for details.


Do I need a referral?

It is not necessary to get a referral to see a chiropractor, as they are primary care practitioners.


How do I make an appointment?

You can book an appointment online here, or contact us here.


Request an Appointment