Insurance

 

We currently accept the following insurance programs:

Extended Health Insurance plans*:

  • Pacific Blue Cross
  • Medavie Blue Cross
  • Chamber of Commerce Group Insurance
  • CINUP
  • Cowan
  • Desjardins
  • First Canadian
  • Great-West Life
  • GroupHEALTH
  • GroupSource
  • Industrial Alliance
  • Johnson Inc.
  • Johnston Group Inc.
  • Manion
  • Manulife Financial
  • Maximum Benefit
  • SunLife Financial
  • Green Shield

*Some programs may not be accepted if your employer/provider does not allow electronic submissions by a 3rd party, if you do not have chiropractic coverage, or if you are required to manually submit on your own. If we attempt to submit for you, and it is not accepted, you are responsible for the full visit fee. Please consult with your employer or program administer for more information. Please be sure to bring in your insurance card with your Policy number and Personal ID number in order for us to check your coverage.

Please advise us before your visit that you have insurance coverage.

 

Insurance Corporation of British Columbia (ICBC)

(effective April 1, 2019)

ICBC provides 25 pre-approved chiropractic treatments for the period of 12 weeks from the date of your accident. They will cover your visit fees and you will not be out of pocket for any user fees. Should you have an accident, it is advisable to attend the office as soon as possible for an initial assessment (and treatment, if suitable.)

If you attend the chiropractor for the first time beyond the 12 weeks of your accident date, we will be required to get ICBC to pre-approve your visits, as this would be outside of the pre-approval period. Please contact us as soon as possible and let us know your claim number so we can contact ICBC for pre-approval. You will be responsible for any visit fees until ICBC has given us approval.

In order to receive these benefits, you must:

  • have an active ICBC claim number;
  • sign a treatment confirmation and consent form (in our office)

Please let us know the date of your accident, bring your BC Services Card (Personal Health Number) and any ICBC adjuster info, if you have it.

Be prepared to fill out a couple of forms at the end of your first visit as well (bring your glasses, if you need them!)

 

WorkSafeBC

If you are looking to have workplace related injury covered by WorkSafe (WSBC), you must immediately inform your employer and WorkSafeBC of your injury, and fill out the appropriate paperwork. When you attend your visit, you will need to inform us that you have had a workplace injury and we will collect your employer information, PHN (BC Services/CareCard number), date of injury and WorkSafeBC claim number (if you have already received one). You must ensure both you and your employer fill out the appropriate paperwork for WSBC, or there will be delays for claim approval. Once your claim is approved, WorkSafeBC will cover 8 weeks of treatment with a chiropractor. You are responsible for all visit fees should WorkSafeBC not cover your claim.

 

Medical Services Plan (MSP)

The Medical Services Plan (MSP) will subsidize a portion of a patient’s visit fee, if a patient is qualified and registered under the Premium Assistance program. If you are under this program, MSP will pay a portion of your visit fee for a combined annual limit of 10 visits each calendar year for the following services: acupuncture, chiropractic, massage therapy, naturopathy, physical therapy and non-surgical podiatry. Should you exhaust your visits before the end of the calendar year, you are responsible for the full visit fee.

 

Pacific Blue Cross / Medavie Blue Cross

If you have Pacific Blue Cross or Medavie Blue Cross (RCMP, VAC, CAF, Federal Blue Cross) coverage, we may be able to submit your claim so you will only have to pay your portion, if applicable, saving you from having to submit the claim yourself. Be sure to bring in your most current Blue Cross ID card with your policy number and Member ID number, and we will be able to check your coverage. You are responsible for checking your coverage and for fees not covered by your insurance. Please see your Human Resources representative or employer to find out details of your plan, as we do not have access to your personal information.

Please contact us should you have any questions, or require further details.